Privacy Statement for RG3D Project Evolution]

Last updated: [20/4/26]

This Privacy Statement explains how we collect, use, store, and protect your information when you interact with our 3D printing services. We understand that many projects involve sensitive designs and intellectual property, and we are committed to safeguarding your data with the highest level of care.

1. Information We Collect

We may collect the following types of information:

  • Personal Information
    Name, email address, phone number, billing/shipping address, and payment details.

  • Project & Design Files
    CAD files, STL files, images, sketches, technical drawings, prototypes, and any other materials you submit for printing or quoting.

  • Usage Data
    IP address, browser type, device information, and interaction data when you visit our website or contact us online.

  • Order & Communication History
    Details about past orders, quotes, revisions, and messages exchanged with our team.

2. How We Use Your Information

We use your information to:

  • Provide 3D printing, design, and fabrication services

  • Generate quotes and communicate about your project

  • Ensure accurate production of your submitted files

  • Improve our services, website, and customer experience

  • Maintain internal records and comply with legal obligations

  • Protect your intellectual property and prevent unauthorized access

We never use your design files for training, marketing, or demonstration purposes without your explicit written consent.

3. How We Protect Your Design Files & Intellectual Property

We recognize that your designs may be confidential or proprietary. We take the following measures:

  • Secure storage of all uploaded files

  • Restricted internal access on a need‑to‑know basis

  • No sharing of files with third parties unless required for production and only with your approval

  • Permanent deletion of files upon request or after a defined retention period

4. How We Share Your Information

We do not sell or trade your personal data or design files.
We may share limited information with:

  • Service providers (e.g., payment processors, shipping carriers)

  • Production partners only if required for your project and with your consent

  • Legal authorities if required by law

All partners are required to maintain confidentiality and data protection standards.

5. Data Retention

We retain:

  • Design files only as long as needed to complete your order or as agreed with you

  • Order records as required for accounting and legal compliance

  • Personal information only for as long as necessary to provide services or meet legal obligations

You may request deletion of your files or personal data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Request a copy of your design files

  • Withdraw consent for data processing

  • Object to certain uses of your information

To exercise these rights, contact us at rg3dprojectevolution@gmail.com.

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted with an updated “Last updated” date.

9. Contact Us

If you have questions about this Privacy Statement or how we handle your data, contact us at:
rg3dprojectevolution@gmail.com